Privacy policy:
1. General
We take the protection of your personal data very seriously. Data is "processed" by us in accordance with the applicable statutory data protection provisions, from 25.05.2018 in particular in accordance with the European Data Protection Regulation (hereinafter referred to as: DSGVO) as well as the country-specific data protection provisions. "Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
In the following, we inform you about the processing of data, in particular about the type, scope and purpose of the collection and use of your personal data when you visit our website and use our offers and services, as well as the corresponding legal basis. In addition, we explain to you within the framework of our data protection declaration which rights you are entitled to with regard to data processing.
"Personal data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Data controller
As the provider of our internet services, we are the data controller. You can reach us at the contact details given below:
Westring Dichtungstechnik GmbH
Talbenden 4
52353 Düren
3. Processing of your data
The type, scope and purposes of the processing of your data differ depending on whether you only visit our website or make use of services and/or benefits offered by us:
a) Visiting our internet pages
When you visit our website, the server stores in so-called server log files data that your internet browser automatically transmits to the server, in particular:
- The date and time of accessing one of our Internet pages
- Your browser type and the respective browser version
- the operating system used
- the last page you visited (so-called referrer URL)
- the amount of data transferred and the access status (file transferred, file not found etc.) as well as
- Your IP address and the requesting provider.
This data is processed in order to enable the use of the internet pages you have accessed, for statistical purposes, to improve our internet services and for security against illegal cyber attacks as well as to exercise, assert or defend legal claims. Your IP address will only be stored for as long as is necessary to exercise, assert or defend legal claims, if any, and to defend against possible cyber attacks and to provide law enforcement authorities with the information necessary for prosecution.
The aforementioned data will be processed separately from all personal data that you provide to us when visiting our website and/or using a service and will not be combined under any circumstances.
This data processing described above has its legal basis from 25.05.2018 in Article 6(1)(b) DSGVO for the implementation of necessary pre-contractual measures to enable you to use the internet pages you have accessed. Insofar as the aforementioned data is processed for statistical purposes, to improve our Internet offering, for security against unlawful cyber attacks, or in order to exercise, assert or defend legal claims, this will be done on the legal basis of Article 6(1)(f) of the DSGVO as of 25.05.2018. Our legitimate interest for this data processing lies in the evaluation of the data to improve our internet offer, to exercise, assert or defend legal claims, if necessary, and to protect our systems against unlawful cyber attacks and to enable law enforcement authorities to prosecute, if necessary.
b) Processing of personal data when using the services and/or benefits offered by us:
Personal data will only be processed by us if this is permitted by law or if you consent to the processing of your personal data.
If you wish to make use of services and benefits offered by us on our website, such as ordering goods, providing services, ordering vouchers or newsletters, it is necessary for you to provide further personal data for this purpose. We process your personal data for the above purposes as of 25.05.2018 on the legal basis of Article 6(1)(b) DSGVO in order to fulfil a contract with you or to carry out necessary pre-contractual measures which take place at your request. The purpose of processing your personal data is therefore, for example, to process enquiries, to deliver goods ordered by you, to provide the service requested, to process a voucher order or to send you the newsletter you requested or to enable you to use our blog and comment functions.
In addition, we process your data for the purpose of exercising, asserting or defending any legal claims arising from the contractual relationship and, if necessary, to enable the law enforcement authorities to prosecute you. As of 25.05.2018, the above data processing is carried out on the legal basis of Art. 6(1)(f) of the DSGVO. Our legitimate interest for this data processing is to be able to exercise, assert or defend legal claims arising from the contractual relationship, if applicable, and to enable law enforcement authorities to prosecute, if applicable.
Finally, we process your personal data for the purpose of fulfilling our legal retention obligations. The legal basis for fulfilling our legal retention obligations is standardised in Article 6(1)(c) DSGVO as of 25.05.2018.
Your data may be passed on to service providers supporting us for the aforementioned purpose, which we have of course carefully selected. These may be technical service providers or service providers supporting us in shipping or payment processing or accounting. The supporting service providers will also process your personal data exclusively for the performance of the contract as of 25.05.2018 on the legal basis of Art. 6(1)(b) and/or process data as of 25.05.2018 on the legal basis in Art. 6(1)(f) of the GDPR in order to ward off cyber attacks, to exercise, assert or defend legal claims and, if applicable, to investigate criminal offences committed, which at the same time constitutes the legitimate interest of the aforementioned service providers. Finally, our service providers also process your personal data for the purpose of complying with their statutory retention obligations, the legal basis of which is standardised in Article 6(1)(c) DSGVO, as of 25.05.2018.
The mandatory data required by us can be seen from the input mask within the scope of the registration or order process. You may voluntarily provide further information that is not required for the aforementioned purposes; this information is marked accordingly by us when collecting the data as part of the registration or ordering process.
We also reserve the right to integrate external content from third-party providers (e.g. You Tube videos, external map services, external graphics, etc.) on our Internet pages.
If you access and use this third-party content on our websites, your IP address will be forwarded to the third-party providers (also from 25.05.2018 on the legal basis of Article 6(1)(b) DSGVO) so that the content you access can be sent to your browser by the third-party provider. The transmission of your IP address to these third-party providers is therefore mandatory in order to send the retrieved content to the browser of your end device. The processing of your data by the provider of the third-party content is subject to their data protection regulations.
Your personal data will otherwise only be disclosed to other third parties if we are legally obliged to do so (e.g. to authorities in order to investigate cyber attacks and any criminal offences committed or to tax offices), to courts and lawyers in order to exercise, assert or defend legal claims or if you have expressly consented to the disclosure of your personal data.
4. Use of cookies
We use so-called "cookies" on our website. Cookies are small text files that are sent to your browser by our web server when you visit our website and are stored by the browser on your device (e.g. PC, smartphone, tablet) for a limited period of time for various purposes. Cookies can also be used by third-party providers of tools which we use on our website.
Below we explain the type of session cookies used as well as permanent cookies, how they work and how you can prevent the use of cookies:
a) Session cookies
We use so-called "session cookies" on our website. Session cookies enable us to continue to identify your device during a visit to our website when you switch from one of our websites to another. This enables you to use our website more effectively. Session cookies are automatically deleted at the end of your visit.
For technical reasons, it may be necessary to allow the use of session cookies to ensure the full functionality of our website. The use of session cookies takes place from 25.05.2018 on the legal basis of Article 6(1)(f) DSGVO. Our legitimate interest in the use of session cookies is to enable our customers and the users of our website to use our services more effectively.
b) Consent for the use of persistent cookies (e.g. permanent cookies, targeting cookies, web pixels and web logs):
In addition, you consent to our use of persistent cookies.
These cookies enable us to recognise your device when you visit our website again and to store information about your last visit (e.g. your preferred language or other settings) (so-called permanent cookies).
Permanent cookies may also be used to collect and analyse statistical data about the use of our website and our online advertisements and to present you with interest-based advertisements (targeting cookies, web pixels and web logs).
If we use third-party tools (programs) on our website that use persistent cookies for statistical purposes, analytical purposes or advertising purposes, we will inform you about these tools, how they work and the further details under point 13 of this privacy policy.
By agreeing to the use of cookies via the function of our website, you expressly consent to us or the third-party tools we use being allowed to use persistent cookies for the above-mentioned purposes.
c) Deactivation of cookies:
You yourself can determine whether cookies can be set and retrieved through the settings in your browser. For example, you can deactivate the storage of cookies altogether in your browser, restrict it to certain websites or configure your browser so that it automatically notifies you as soon as a cookie is to be set and asks for your permission to do so. In addition, you can set your browser so that cookies are automatically deleted when you close the browser. Finally, you may be able to activate a Do-Not-Track ("DNT") function in your browser so that you are automatically not collected by any web analytics tool that may be used. Information on how to configure your browser settings can be found in the help function of your respective internet browser.
You can also separately disable the use of cookies for the presentation of interest-based advertisements based on your user behaviour by visiting the EDAA's disable page at the following link:
http://www.youronlinechoices.com/de/praferenzmanagement/
and implementing the further information on opting out of the individual services mentioned there. The EDAA is a non-profit association based in Brussels, which offers services for the independent control of online advertising. Please also note the further information on how the EDAA's service works under the following link:
http://www.youronlinechoices.com/de/allgemeine-nutzungsbedingungen/
Please note that for technical reasons it may be necessary to allow the use of cookies in order to provide the full range of functions on our website and that if you deactivate the use of cookies, our website may no longer be usable or may not be usable to the full extent.
5. Storage and deletion periods for personal data
If the purpose of processing your personal data no longer applies, your personal data processed by us will be routinely deleted or, if you have not consented to the permanent storage of your personal data, deleted.
If individual data must be retained after the processing purposes have ceased to apply due to statutory retention periods (e.g. retention requirements under tax and commercial law), the deletion will be replaced by the blocking of the data. The data to be retained may then be processed exclusively for the aforementioned purposes on the legal basis of Article 6(1)(c) DSGVO.
6. Your rights as a data subject
You have the rights described below at any time:
- Right to confirmation and to information about the personal data processed by us in accordance with Article 15 DSGVO
- Right to rectification of your personal data pursuant to Article 16 DSGVO
- Right to erasure of your personal data ("right to be forgotten") under Article 17 GDPR
- Right to restrict the processing of your personal data pursuant to Article 18 GDPR
- Right to data portability of your personal data pursuant to Article 20 GDPR
- You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, in accordance with Article 22 of the GDPR.
Please send us your request to the contact details provided in section 2 of this privacy statement.
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7. Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the DSGVO as of 25 May 2018; this also applies to profiling based on these provisions.
We will no longer process your personal data in this case, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
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8. Right of withdrawal of consent
You may revoke any consent expressly given to us under data protection law at any time with effect for the future. The lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by the revocation.
9. Complaints about data protection violations to the supervisory authorities
If you are of the opinion that your data protection rights are being violated, you can contact the supervisory authority of your federal state or the federal state of our registered office. If a complaint concerns a company with its registered office in another federal state, the supervisory authority will forward the complaint to the supervisory authority responsible there.
10. Duty of notification in connection with the correction or deletion of personal data or the restriction of processing
We will notify all recipients to whom personal data has been disclosed of any rectification or erasure of personal data or restriction of processing pursuant to Article 16, Article 17(1) and Article 18 of the GDPR, unless this proves impossible or involves a disproportionate effort. We will also inform you of these recipients if you so request.
11. Data security
We use technical and organisational security measures to protect the processing of personal data, in particular against accidental or intentional manipulation, loss, destruction or against attack by unauthorised persons. Our security measures are continuously improved in line with technological developments.
12. Questions / comments
If you have any questions or comments about this data protection declaration or about data protection in general, please contact us using the contact details provided in section 2 of this data protection declaration.
13. Use of tools and content from third-party providers
If we use third-party tools (programs) and content on our website that use persistent cookies for statistical, analytical or advertising purposes and/or process your IP address and/or other personal data, you will find information below about these tools and content and how they work:
a) Notes on Google Analytics:
It is important to us to design our Internet pages as optimally as possible and thus make them attractive for our visitors. To do this, it is necessary for us to know which parts of our website are received by our visitors.
For this purpose, we reserve the right to use Google Analytics, a web analytics service provided by Google Inc ("Google"), on our website. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We use Google Analytics on this website with IP anonymisation activated, i.e. your IP address is truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by configuring your browser software accordingly. Information on how to configure your browser settings can be found in the help function of your respective internet browser. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
In addition, you can prevent the collection of data by using a browser plugin. This plugin sets an opt-out cookie and thus prevents the future collection and processing of your data by Google Analytics. You can download and install a browser plugin at the link http://tools.google.com/dlpage/gaoptout?hl=de.
Further information on Google's terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or at http://www.google.de/intl/de/policies/terms/regional.html.
b) Information on Google Adwords:
We occasionally place online advertisements via "Google AdWords" and use Google's so-called conversion tracking to analyse and improve our AdWords advertisements.
When a user clicks on a Google AdWords ad, Google stores a cookie for so-called "conversion tracking" on the user's end device. By means of the cookie, Google can then determine whether a click on an advertisement was followed by a subsequent contact by the user (e.g. whether a user sent an order or a contact request via our website). These cookies lose their validity after 30 days. The conversion data collected by means of the cookies cannot be assigned to specific visitors, but only enable Google to provide us with conversion statistics data for the analysis and improvement of our Adwords ads. You can find more information on the technical functioning of Google AdWords and conversion tracking under this link:
https://support.google.com/adwords/answer/1722022?hl=de
If you as a user would like to prevent conversion tracking for Google AdWords ads, you can generally deactivate the automatic setting of cookies in your browser settings or instruct your browser via an opt-out cookie to only block cookies from the following domain: "googleadservices.com". Information on how to configure your browser settings can be found in the help function of your respective internet browser. Please note that you must not delete the opt-out cookies as long as you do not want conversion tracking. If you delete all your cookies in the browser, you will have to set the respective opt-out cookie again.
c) Notes on Google remarketing functions:
We reserve the right to use the remarketing or "similar target groups" function of Google Inc ("Google") from time to time. This function is used to target visitors to our website with interest-based advertisements.
In order to analyse website usage and create interest-based advertisements, Google uses tracking cookies that enable Google to recognise visitors when they visit websites that belong to Google's advertising network. On these websites, the visitor can then be presented with advertisements that relate to content that the visitor has previously accessed on websites that also use Google's remarketing function. Google states that it does not collect any personal data from visitors during this process.
You can prevent the use of cookies by Google for advertising purposes by making the appropriate settings at the following link: http://www.google.com/settings/ads
Further information on Google advertising services and Google's privacy policy can be found at the following link: http://www.google.com/privacy/ads/.
You may also opt-out of the use of cookies for the presentation of interest-based advertisements based on your user behaviour by visiting the EDAA opt-out page at the following link:
http://www.youronlinechoices.com/de/praferenzmanagement/
and implementing the further information on opting out of the individual services mentioned there. The EDAA is a non-profit association based in Brussels, which offers services for the independent control of online advertising. Please also note the further information on how the EDAA's service works under the following link:
http://www.youronlinechoices.com/de/allgemeine-nutzungsbedingungen/
d) Information on Google Maps functions
This website uses the Google Maps product from Google Inc. By using this website, you consent to the collection, processing and use of automatically collected data by Google Inc, its representatives and third parties.
The terms of use of Google Maps can be found under "Terms of use of Google Maps".
e) Information on Facebook plug-ins:
If we use programmes (so-called "plug-ins") of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter referred to as: Facebook) on our Internet pages, the following applies:
You can recognise these plug-ins by the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) and/or the corresponding additions "Like", "I Like" or the designation "Facebook Social Plugin".
When you visit one of our websites on which a Facebook plug-in is used, a direct connection is established between your browser and Facebook, provided you activate this function via a corresponding activation function on our website and use the social media plug-in. According to Facebook, the following user data is then transmitted to Facebook and stored there:
Facebook sees the date and time of your visit, the website you are on (URL) as well as further technical information about the IP address, the browser and the operating system you are using. This is data that Facebook can use to optimise your experience, depending on which browser you are using and whether or not you are logged into Facebook with your personal user data.
If you are logged in to Facebook with your personal user data at the same time as visiting our websites, your user ID is also transmitted to Facebook when you visit our websites and activate the social media plugin, which means that the transmitted data can be assigned to your user account. According to Facebook's own information, this is necessary to show you the correct social context or social environment on Facebook's websites.
Through the use of the Facebook plug-ins by the user, e.g. clicking the "Like" button, the Facebook plug-in establishes a direct connection between your browser and the Facebook servers. Additional information is then sent to Facebook, stored there and published in your personal Facebook profile, in particular that you have accessed our website on which the Facebook plug-in was used and that you have liked this website or recommend a visit to this website.
If you do not wish the aforementioned data transfers to Facebook, we recommend that you do not activate the Facebook plug-ins on our website and/or log out of Facebook before visiting our website.
For information on the type, scope and purpose of the collection and use of personal data by Facebook, as well as your rights in this regard and the settings options for protecting your privacy, please refer to Facebook's privacy policy at http://de-de.facebook.com/policy.php.
Status of the data protection declaration: 25.05.2018